Estimates - Ageing - Communications

CHAIR - Minister, this kind of goes to multicultural communities as - older people with different language issues. Will the government commit that all major changes affecting older Tasmanians are communicated through plain-language letters, phone support and printed materials, not just web updates or QR codes? Has the draft concessions booklet been tested with older Tasmanians who are digitally excluded or have low digital confidence? 

Mrs ARCHER - Thank you. I don't know you'd like to make some comments around - 

Ms BROOMHALL - Yes. Through you, minister: we've actually funded COTA Tasmania through 2025-26 Budget to help us develop an age-friendly language guide. The first iteration - there's going to be a few iterations of that guide - the first iteration is a Tasmanian government resource. We've got the first draft with us that we're reviewing and we'll be sharing it with other Tasmanian government agencies, and we're hoping to work with COTA Tasmania to launch that during Seniors Month in October this year. That will be a resource that can be adapted and be used and tested with [inaudible], as you've just mentioned. 

Mrs ARCHER - I think there'll also be an important role for the Ministerial Advisory Council in this, and some regard has been given to members from culturally diverse backgrounds as well. Also, importantly, note the funding for elder abuse awareness activities through the Migrant Resource Centre and Welcome Cultural Services for that, I guess, specific focus on CaLD communities